How often do we feel entitled to be rude when we're unhappy about something? It's as if unhappiness grants us permission to behave like brats. Unfortunately, this attitude is all too common, especially in restaurants where people become nasty when they don't get what they want. But should money really buy manners? Perhaps a little more courtesy would go a long way in solving these problems.
On several occasions, I've found myself apologizing to wait staff on behalf of my friends or family for...
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